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Technical Writer - Contract to Hire - Featured Position( Right to Hire )
REFERENCE # 17-01248
TITLE # Technical Writer - Contract to Hire - Featured Position

Meet Your Recruiter

Tom Mazzulla
Senior Technical Recruiter and Resource Manager
Phone: 952-513-2130 ext: 249
Email: tmazzulla@itechsolutions.com
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LOCATION Eden Prairie, MN

Meet Your Recruiter

Tom Mazzulla
Senior Technical Recruiter and Resource Manager
Phone: 952-513-2130 ext: 249
Email: tmazzulla@itechsolutions.com
View ALL Jobs for Tom Mazzulla
View FEATURED Jobs For Tom Mazzulla
Technical Writer

This position involves working collaboratively with a team of technical writers, instructional designers and trainers, ensuring that all documentation needs are met, leveraging the standards in place and is ready for publication. The Technical Writer must be able to research and create documentation in a variety of formats, including online help, SharePoint, MS Word, MS Excel, Visio, and PDF. The team's objectives include creating documentation and content that will best support deployment and usability of the primary health benefits administration application/platform, known as Cirrus.

Primary Responsibilities

Member of a technical writing team, responsible for creating documentation for a new health benefits administration application. Documentation may include online help, Visio diagrams, installation instructions, training materials, user manuals, and other artifacts as necessary.
  • Receives and/or gathers information from technical staff and writes documentation in a clear and concise style, following design and style guides.
  • Conducts research and ensures the use of proper technical terminology.
  • Translates technical information into clear, readable documents for technical and non-technical users.
  • Ensures consistency, clarity, and quality in and across all types of documentation.
  • Engages in formatting, editing, and quality assurance on own work and the work of others.

Required Qualifications
  • Requires an undergraduate degree or equivalent in related field.
  • 5+ years of experience writing end-user documentation, preferably for business software.
  • 3+ demonstrated writing proficiency for multiple audiences and in multiple modes (online help, user guides, job aids, etc.).
  • Ability to work in an open, collaborative environment with multiple technical writers.
  • Microsoft Word, Excel, and PowerPoint skills.

  • Experience with Iterative / Agile Development
  • Ability to operate in a matrix environment with multiple competing priorities
  • Understanding of UI design
  • Experience in the healthcare industry, payer claims processing a real plus
  • RoboHelp experience

For more information please contact Tom Mazzulla at 952-513-2130 ext 249.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.  

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

(Other Job Titles Include: Tech. Writer, Technical Writer, Sr. Techical Writer Senior Tech, Writer)
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iTech Solutions is a National Professional Services Firm, specializing in Technical Staffing, Recruiting and Consulting Services for Information Technology, Engineering and Business professionals. iTech Solutions, Inc. does not support and will not post: Any posting that does not comply with applicable laws relating to labor and employment, equal employment opportunity and employment eligibility requirements; and Any posting that requires U.S. citizenship or lawful permanent residence in the U.S. as a condition of employment, unless otherwise required in order to comply with law, regulation, executive order, or federal, state, or local government contract.
iTech Solutions, Inc is an equal opportunity employer.
iTech Solutions is a E-Verify program participant. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.