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Global POS Senior Business Analyst - Direct Hire - Featured Opportunity( Direct Placement )
REFERENCE # 17-01220
TITLE # Global POS Senior Business Analyst - Direct Hire - Featured Opportunity

Meet Your Recruiter

Tom Mazzulla
Senior Technical Recruiter and Resource Manager
Phone: 860-674-1636 ext: 249
Email: tmazzulla@itechsolutions.com
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LOCATION Cleveland, OH
POSITION TYPE Direct Placement

Meet Your Recruiter

Tom Mazzulla
Senior Technical Recruiter and Resource Manager
Phone: 860-674-1636 ext: 249
Email: tmazzulla@itechsolutions.com
View ALL Jobs for Tom Mazzulla
View FEATURED Jobs For Tom Mazzulla
 Global POS Senior Business Analyst 
The Global POS Senior Business Analyst position will work among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. The position works with business and technical teams to plan, design, develop, train and implement retail solutions.

Strategy & Planning
• Analyze and assess existing POS systems, process and procedures.
• Identify and establish scope and parameters of POS requirements analysis in order to define impact, outcome criteria, and measure-taking actions.
• Lead POS functionality review meetings with stakeholders and end users to elicit and write new business requirements for POS implementation.
• Ensure that new POS requirements meet company goals, business and system requirements, interface specifications, fulfill end-user requirements, and resolve existing POS issues.
• Establish practices and procedures that work towards the continuous improvement of the POS requirements process.
• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Work with business partners to understand the business needs and create functional requirements definitions documents.
• Collaborate with engineers, analysts, designers and system owners in POS test planning and execution based on the functional requirements definitions documents.
• Ensure that POS and Training is aligned with strategic business goals and the company's overall strategic vision while keeping a global theme for consistency.
• Conduct Loss Prevention country interviews and product analysis to gather user requirements via questionnaires, surveys, site visits, and other methods.

Acquisition & Deployment

• Collaborate in the planning, designing, developing and implementing of POS applications.
• Contribute to testing POS applications to identify potential problem areas and make appropriate recommendations.
• Liaise with vendors for efficient implementation of POS software products and resolution of any adaptation issues.
• Lead POS user training in a global environment.
• Perform research on POS and Loss Prevention software and hardware products to justify recommendations and to support purchasing efforts..
• Attend management meetings on behalf of the Global POS team.
• Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.

Travel globally approximately 30% of the time should be expected. 
• Work outside the standard office hours of 8:30 a.m. to 5:00 p.m. will be required on a regular basis to meet, participate in conference calls, etc., based on foreign time zone requirements.


Formal Education & Certification

• Bachelor's degree in a related field or equivalent experience. 
• Multilingual capabilities preferred (Spanish and/or Portuguese).

Knowledge & Experience
• 5+ years IT and/or Business experience.
• 5+ years experience in POS and retail enterprise-level application integration and support.
• Experience with business requirements analysis, and business process modeling/mapping.
• Prior experience interviewing end-users for insight on retail functionality, interface, problems, and/or usability issues.
• Ability to gather and validate functional requirements and provide the design specifications. 
• Strong understanding of end-user needs and requirements.
• Experience with writing business and functional requirements for retail applications.
• Hands-on experience developing user manuals and training retail store associates.
• Excellent understanding of the organization's goals and objectives.
• Additional Knowledge and Experience Preferred but not Required:
o Knowledge of applicable data privacy practices and laws.
o Experience with Loss Prevention applications in a retail environment.
o Knowledge of PCI technology, transaction processing, and related retail standards.
o Knowledge of Oracle ERP.

For more information please contact Tom Mazzulla at 800-709-4740 ext 249.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects. 

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
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iTech Solutions is a National Professional Services Firm, specializing in Technical Staffing, Recruiting and Consulting Services for Information Technology, Engineering and Business professionals. iTech Solutions, Inc. does not support and will not post: Any posting that does not comply with applicable laws relating to labor and employment, equal employment opportunity and employment eligibility requirements; and Any posting that requires U.S. citizenship or lawful permanent residence in the U.S. as a condition of employment, unless otherwise required in order to comply with law, regulation, executive order, or federal, state, or local government contract.
iTech Solutions, Inc is an equal opportunity employer.
iTech Solutions is a E-Verify program participant. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.