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Technology Support Consultant - Contract - Featured( Contract )
REFERENCE # 17-01109
TITLE # Technology Support Consultant - Contract - Featured

Meet Your Recruiter


Tom Mazzulla
Senior Technical Recruiter and Resource Manager
Phone: 860-674-1636 ext: 249
Email: tmazzulla@itechsolutions.com
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LOCATION Lenexa, KS
POSITION TYPE Contract
EXPERIENCE LEVEL 2 Years

Meet Your Recruiter


Tom Mazzulla
Senior Technical Recruiter and Resource Manager
Phone: 860-674-1636 ext: 249
Email: tmazzulla@itechsolutions.com
View ALL Jobs for Tom Mazzulla
View FEATURED Jobs For Tom Mazzulla
Technology Support Consultant 

*** Call Volumes have increased 25% due to growth of the business and security initiatives. Helpdesk incidents are not being resolved with SLAs.

Responsibilities:
  • Troubleshooting a variety of computer issues in a Windows environment (office equipment) and in an iOS environment (iPads and iPhones)
  • Installing hardware and software systems
  • Maintaining or repairing equipment
  • Setting up computer security measures
  • Configuring computer networks
  • Offering technical support on-site, via phone or email, or via remote connection
  • Learning and offering technical support for a variety of specialized software
  • Equipment management, including restocking and maintaining inventory counts
  • Timely status updates of open work orders

Technical Skills and Experience:
  • Technical and exceptional customer service skills are a must
  • A positive personal and professional attitude is required
  • Ability to troubleshoot issues and provide technical solutions for the issues
  • Excellent documentation and communication skills are required
  • Previous help desk or call center experience
  • 2 years IT support experience
  • A+, MCSE, MCSA, HDI Certifications are desired
For more information please contact Tom Mazzulla at 800-709-4740 ext 249.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
  

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

(Other Job Titles Include: Helpdesk Desktop Support Analyst, Service Desk Analyst, Desktop Support Analyst)
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iTech Solutions is a National Professional Services Firm, specializing in Technical Staffing, Recruiting and Consulting Services for Information Technology, Engineering and Business professionals. iTech Solutions, Inc. does not support and will not post: Any posting that does not comply with applicable laws relating to labor and employment, equal employment opportunity and employment eligibility requirements; and Any posting that requires U.S. citizenship or lawful permanent residence in the U.S. as a condition of employment, unless otherwise required in order to comply with law, regulation, executive order, or federal, state, or local government contract.
iTech Solutions, Inc is an equal opportunity employer.
iTech Solutions is a E-Verify program participant. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
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