800.709.4740
Employee Portal
Help Desk( Right to Hire )
REFERENCE # 18-00246
TITLE # Help Desk

Meet Your Recruiter


Janet Kuczynski
Recruiter
Phone: 800-709-4740 ext: 268
Email: jkuczynski@itechsolutions.com
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LOCATION Hartford, CT
POSITION TYPE Right to Hire
EXPERIENCE LEVEL

Meet Your Recruiter


Janet Kuczynski
Recruiter
Phone: 800-709-4740 ext: 268
Email: jkuczynski@itechsolutions.com
View ALL Jobs for Janet Kuczynski
View FEATURED Jobs For Janet Kuczynski
Help Desk

Develops and maintains effective partnerships across the organization and is able to influence management, peers, and customers through an inclusive style and recognition of their abilities and knowledge. Balances individual and team responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Practices good listening techniques. Maintains a positive attitude. Takes ownership for situations

Primary Duties
  • Troubleshoots problems and provides or obtains a timely resolution
  • Answers calls related to PC and host applications, hardware capabilities and connectivity problems
  • Fully functioning technical resource for trouble-shooting problems and developing timely and effective responses related to application systems, PC software and hardware capabilities
  • Understands established service level agreements, and effectively works to meet or exceed those standards
  • Identifies and communicates operational issues, provides input regarding appropriate solutions and effectively implements the chosen approach

Qualifications
  • Knowledge of Windows 7, Office 2013, and Ticketing Systems (Remedy) a plus

For more information please contact Janet Kuczynski at 860-261-2616.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
  

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
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iTech Solutions is a National Professional Services Firm, specializing in Technical Staffing, Recruiting and Consulting Services for Information Technology, Engineering and Business professionals. iTech Solutions, Inc. does not support and will not post: Any posting that does not comply with applicable laws relating to labor and employment, equal employment opportunity and employment eligibility requirements; and Any posting that requires U.S. citizenship or lawful permanent residence in the U.S. as a condition of employment, unless otherwise required in order to comply with law, regulation, executive order, or federal, state, or local government contract.
iTech Solutions, Inc is an equal opportunity employer.
iTech Solutions is a E-Verify program participant. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
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