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Technology Infrastructure Team Engineer( Right to Hire )
REFERENCE # 18-00195
TITLE # Technology Infrastructure Team Engineer

Meet Your Recruiter


Casey Taylor
Recruiter
Phone: 860-674-1636 ext: 240
Email: ctaylor@itechsolutions.com
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LOCATION Hartford, CT
POSITION TYPE Right to Hire
EXPERIENCE LEVEL 5 Years

Meet Your Recruiter


Casey Taylor
Recruiter
Phone: 860-674-1636 ext: 240
Email: ctaylor@itechsolutions.com
View ALL Jobs for Casey Taylor
View FEATURED Jobs For Casey Taylor
Technology Infrastructure Team Engineer

As a member of this team, they will be responsible for specific technologies based on their experience and Traveler's needs. As a subject matter expert of one or more of the following technologies (Genesys IVR, CIM, eServices, Verint, Aspect) they will be expected to manage the service which includes conducting currency upgrades, responding and resolving any incident or problems, integrations to other products, expert knowledge of the data and industry knowledge of the technology space.

They will be responsible for the software application and the hardware to support the solution in a dual data center VOIP environment. They will also be responsible for communicating and collaborating with the applicable vendors as needed. In addition they will be responsible for working with other technology areas at Client as necessary to perform their duties.

Requirements:
  • Bachelor's degree in Technology or a related field preferred.
  • 5 Years' experience with Contact Center Technologies – Genesys, Verint, or Aspect or other competing vendor products.


For more information please contact Casey Taylor at 860-674-1636 ext 240.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.  


Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
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iTech Solutions is a National Professional Services Firm, specializing in Technical Staffing, Recruiting and Consulting Services for Information Technology, Engineering and Business professionals. iTech Solutions, Inc. does not support and will not post: Any posting that does not comply with applicable laws relating to labor and employment, equal employment opportunity and employment eligibility requirements; and Any posting that requires U.S. citizenship or lawful permanent residence in the U.S. as a condition of employment, unless otherwise required in order to comply with law, regulation, executive order, or federal, state, or local government contract.
iTech Solutions, Inc is an equal opportunity employer.
iTech Solutions is a E-Verify program participant. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
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