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Jr. Operating Systems Analyst (Production Operations Team) - Contract( Contract )
REFERENCE # 17-02335
TITLE # Jr. Operating Systems Analyst (Production Operations Team) - Contract

Meet Your Recruiter


Thomas Carlson
Recruiter
Phone: 952-204-5997
Email: tcarlson@itechsolutions.com
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LOCATION Schaumburg, IL
POSITION TYPE Contract
EXPERIENCE LEVEL

Meet Your Recruiter


Thomas Carlson
Recruiter
Phone: 952-204-5997
Email: tcarlson@itechsolutions.com
View ALL Jobs for Thomas Carlson
View FEATURED Jobs For Thomas Carlson
 Jr. Operating Systems Analyst – (Production Operations Team)

Job Summary:
  • Provide support to our client clients and associates.
  • Coordinate the scheduling and delivery of all client deliverables within SLA times.
  • Ensure successful delivery of client deliverables thru Sterling Integrator Software.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions:
  • Provide support to our client clients and associates.
    • Research, resolve and respond to client deliverable issues received via telephone calls, E-Mail, or escalations, and provide support in accordance with current standards.
    • Complete, maintain, and process pertinent problem tracking entries, and records.
    • Communicate to internal and external customers as required for new job requests, changes to jobs, and any reported issues with jobs.
  • Coordinate the scheduling and delivery of all client deliverables.
    •  Ensure the job scheduler is monitored on a daily basis to verify that all jobs run as scheduled and have completed successfully.
    • Ensure robot console is monitored on a daily basis to identify any scheduled jobs that may have terminated
    • Assist in RxCLAIM, RxTRACK and AIX job updates due to MOD and patch installs.
    • Ensure all job setups are put through quality assurance procedures in order to ensure accuracy.
    • Ensure all payment deliverables are put through quality assurance processes to ensure accuracy.
  •  Ensure successful delivery of client deliverables thru Sterling Integrator Software.
    • Participate in the setup and continued maintenance of the MFT process.
    • Participate in the verification of delivery/processing of high profile files.
    • Configuration of the SI database to ensure delivery of reports/files.
    • Monitoring of processes within SI.
  •  Additional requirements:
    • This position requires that the individual must be able to work flexible hours if required and be on-site or available via cell phone during all scheduled on call times.
    • Attend training sessions offered within the group and assist in training workshops.
    • Recommend improvements to help the team work more efficiently.
    • Document and update procedures as required.
  • Other duties as assigned.
Knowledge, Skills and Abilities:
  • Ability to effectively multi-task and address day-to-day issues in conjunction with larger long-term projects
  • Ability to read, analyze and interpret general business periodicals, professional journals and technical procedures
  • Ability to effectively present information and respond to questions from groups of associates, managers, and clients
  • Ability to work independently as well as on a team
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Possess excellent communication and organizational skills
  • Attention to detail
  • Must be creative and resourceful, self-starter, highly motivated, critical thinker
  • Must be willing to learn and take direction in new areas

Education and Experience:
  • Associate's degree from equivalent combination of education and experience.
  • Personal computer knowledge is essential
  • IBM Midrange Systems experience a plus
  • Robot Scheduler, Tidal or Sterling Integrator experience (Or Scheduling experience with similar tools)
  • Tivoli Experience is a plus
  • Shell scripting a plus
  • SQL experience a plus
  • 1 to 2 years' experience in a role working with strict deadlines a plus
  • Familiarity with HIPPA guidelines preferred
For more information please call Thomas Carlson at 952-204-5997.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects. 


Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

(Other Job Titles Include: Desktop Support Specialist, Desktop Support, Network Support Specialist, Network Support, Desktop Support Analyst, Network Analyst, Systems Analyst)
 
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iTech Solutions is a National Professional Services Firm, specializing in Technical Staffing, Recruiting and Consulting Services for Information Technology, Engineering and Business professionals. iTech Solutions, Inc. does not support and will not post: Any posting that does not comply with applicable laws relating to labor and employment, equal employment opportunity and employment eligibility requirements; and Any posting that requires U.S. citizenship or lawful permanent residence in the U.S. as a condition of employment, unless otherwise required in order to comply with law, regulation, executive order, or federal, state, or local government contract.
iTech Solutions, Inc is an equal opportunity employer.
iTech Solutions is a E-Verify program participant. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
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