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Application Engineer( Contract )
REFERENCE # 17-02073
TITLE # Application Engineer

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Amy Foster
Recruiter
Phone: 800-709-4740 ext: 282
Email: info@itechsolutions.com
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LOCATION Hartford, CT
POSITION TYPE Contract
EXPERIENCE LEVEL

Meet Your Recruiter


Amy Foster
Recruiter
Phone: 800-709-4740 ext: 282
Email: info@itechsolutions.com
View ALL Jobs for Amy Foster
View FEATURED Jobs For Amy Foster
Application Engineer

An Engineer under direct supervision of the Senior Engineer is responsible for assisting in designing, developing, implementing, and supporting IT services. This involves analyzing, configuring, testing and implementing IT services.

This role will also assist the Sr. Engineer in the support and maintenance of IT services. This may include evaluating and making recommendation in enhancements. They will have familiarity with applications that their IT Service will impact and adhere to the established lifecycle methodology, practices and in accordance to project plans while carrying out their responsibilities.

Responsibilities
  • Assists senior staff in the development and maintenance of IT services for firm-wide operations.
  • Assist projects to plan, engineer, and design IT services.
  • Assist effort to evaluate, recommend, integrate and coordinate enhancements to IT services.
  • Provide clear operational documents and construction/support specifications to IT Operation organizations.
  • Assist effort to ensure the service/project is following corporate standards and security policies.
  • Assist effort to develop and configure IT services from conceptualization through stabilization using various computer platforms.
  • Assist effort to test, debug, performance analyze and document IT components.

The ideal candidate will be part of a team that is responsible for implementing synthetic scripting using a Dev/OPS agile approach. The resource will work directly with application tech leads to gather and document requirements, develop scripts and follow the change management process to implement the synthetic monitoring in the production environment.
The scope includes development, troubleshooting and analysis of moderate to complex scripts.
  • Manage change activities for the synthetic solution, while adhering to best practices across the SDLC
  • Successfully implement all updates to the pre-production and production environments
  • Manage the testing including, configuration, implementation and maintenance for the noted solution associated with ITO Initiative as well as adhoc requests, problems tasks, and other project.
  • Responsible for planning and capacity management, ensuring no performance impacts to the supporting infrastructure.
  • Take ownership to manage the remediation of issues and drive the resolution of problems as well as escalating issue with our BMC vendor partner

Qualifications
  • Bachelor's degree in MIS, Computer Science, or related field or equivalent work experience.
  • Demonstrable experience and knowledge of TMART 4.2, Work bench and Borland Silk performer
  • 5 years managing large and complex implementations of enterprise monitoring solutions
  • Ability to translate business requirements to technical specifications
  • Knowledge of Service Now is a plus
  • Exercise independent thought within defined procedures and practices
  • Strong troubleshooting and analytical skills
  • Collaborates well with other team members and customers
  • Excellent written, verbal communication
  • Knowledge of the following is a plus but not required; BMC BPPM 9.5 and PATROL 10.x and TSOM solutions.


For more information please contact Amy Foster at 860-674-1636 ext 282 

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.  


Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
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iTech Solutions is a National Professional Services Firm, specializing in Technical Staffing, Recruiting and Consulting Services for Information Technology, Engineering and Business professionals. iTech Solutions, Inc. does not support and will not post: Any posting that does not comply with applicable laws relating to labor and employment, equal employment opportunity and employment eligibility requirements; and Any posting that requires U.S. citizenship or lawful permanent residence in the U.S. as a condition of employment, unless otherwise required in order to comply with law, regulation, executive order, or federal, state, or local government contract.
iTech Solutions, Inc is an equal opportunity employer.
iTech Solutions is a E-Verify program participant. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
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